Privacy Policy

Effective Date: 30/06/2025

Welcome to United Artisans Ltd (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website [insert URL], you agree to the practices described in this policy.

1. Who We Are

United Artisans Ltd is operated by United Artisans Ltd, a company registered in [England and Wales / Scotland / Northern Ireland] with company number [Company Number], and registered office at Unit 2, Antelope Walk, Dorchester Dorset DT1 1BE.

For the purposes of data protection law, we are the “data controller” of your personal information.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Identity Information: Name, email address, phone number.
Technical Data: IP address, browser type and version, time zone setting, location, operating system, and platform.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing communications from us.

3. How We Collect Your Data

We collect data in the following ways:

Direct interactions: You provide data by filling in forms or corresponding with us by email or otherwise.
Automated technologies: As you use our site, we automatically collect technical data through cookies and other similar technologies.

4. How We Use Your Personal Data

We will only use your personal data where the law allows us to, including:

To provide our services and respond to enquiries
To process transactions and manage payments
To improve our website and services
To comply with legal or regulatory obligations
For marketing purposes (with your consent)

Legal bases for processing may include performance of a contract, compliance with a legal obligation, your consent, and our legitimate interests.

5. Disclosure of Your Data

We may share your personal data with:

Trusted third-party service providers (e.g. IT support, payment processors)
Regulators or law enforcement, if required by law
In the event of a business sale or restructuring

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

Some of our service providers may be located outside the UK. If we transfer your data internationally, we ensure that appropriate safeguards are in place, such as UK-approved Standard Contractual Clauses.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. We also limit access to your data to those employees and partners who have a business need to know.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

9. Your Rights Under UK GDPR

You have the following rights:

Right to access – Request access to your personal data.
Right to rectification – Request correction of your data.
Right to erasure – Request deletion of your data.
Right to restrict processing – Request a restriction of processing.
Right to data portability – Request transfer of your data.
Right to object – Object to our processing of your data.
Right to withdraw consent – Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at: [Insert Contact Email].

10. Cookies

We use cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings or our cookie consent tool. For more details, please see our [Cookie Policy].

11. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection. Visit https://www.ico.org.uk for more information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Email: info@unitedartisansltd.com
Address: Unit 2, Antelope Walk, Dorchester, Dorset, DT1 1BE